Mediation
Dialogue instead of deadlock - mediation for sustainable solutions.
Conflicts are part of human interaction and are therefore unavoidable. They are an expression of living relationships, different needs and the need to make decisions. It is often not the conflict itself that is a burden, but what we expect from others or from ourselves. If expectations remain unspoken, pressure, misunderstandings and emotional overload arise.
This is where mediation comes in: It creates clarity about what is important to the parties involved and helps to make the different points of view visible and understandable.
In contrast to the traditional legal process, in which each side is usually represented by its own lawyer and a dispute often ends in stressful, lengthy and cost-intensive court proceedings, in mediation the parties retain control over the outcome - and the tone of the dispute.
Nobody can reliably predict the final outcome of court proceedings. Even supposed "winners" often run the risk of losing again in the next instance. In mediation, on the other hand, you are not negotiating about yourself, but with each other. You sit around a table together, actively look for solutions and shape the outcome yourself - fairly, constructively and with a view to the future.
Another advantage of mediation is that it is generally much quicker and cheaper than many other forms of conflict resolution. As the parties involved work out their own solution, there is no need for lengthy court proceedings or high legal fees.
Good mediation knows no losers. It creates clarity, strengthens relationships and opens up avenues that often remain closed in court. The joint search for a solution and renewed, open communication often leads to a mutual understanding that may have been lost - and which forms the basis for a lasting improvement in the relationship.
Experience has shown that mediations between just two parties to a conflict last between two and five sessions and take place at intervals of one to four weeks, with each session lasting 90 to 120 minutes. In team mediations and group mediations, I work together with a co-mediator. We usually schedule one to three days for this - in full or half working days.
At dialogus coaching rhein main, you can conduct your mediation both online and in person - both formats have their advantages.
For most of my mediators, it is important to meet in person and use a protected space - in other words, a neutral place where all parties feel safe. In these cases, the mediation takes place on the premises of dialogus coaching rhein main in Wiesbaden.
Other clients live far away from each other and appreciate the fact that online appointments are often quicker and more regular, as there is no travelling involved. In addition, some participants find it easier to address sensitive issues from a distance.
Please contact me to find out which option you prefer. A combination of online and face-to-face sessions is also possible.
In the case of team mediation or the mediation of larger groups, I prefer to work in person for a whole day at the location specified by the client, if this can be organised. In order to ensure balanced process facilitation and the best possible support for all parties involved, I usually involve an experienced colleague from my mediation network.
The cost of mediation depends on the scope and duration of the mediation process.
I conduct a free introductory meeting with new clients online or by telephone (approx. 30 minutes). You will then receive a transparent offer regarding the procedure, time frame and fee.
And what is the most expensive thing about mediation? A conflict that is not dealt with: Friction losses, demotivation, sick days or cancellations cause costs many times higher than my fees.
Yes, studies show that mediation significantly reduces conflict costs. On average, managers lose around 40 % of their working time to conflicts or their consequences. Mediation can also often completely avoid legal disputes.
Even though mediation is open-ended, I have seen in practice that in 90% of cases, two to five sessions are enough to bring about a noticeable change in the situation and a viable solution.
Mediation is always worthwhile when a conflict has reached a deadlock, discussions within a team or between individuals are no longer going anywhere and a neutral perspective is needed. It is particularly helpful when relationships need to be maintained - for example in the work environment, in the family or in long-term co-operations.
Mediation is also useful when misunderstandings have escalated, emotions play a major role or different interests clash, but all parties involved are willing to work towards a constructive solution.
In short: mediation is the right way to go if the conflict is stressful - and you don't want to simply let it continue.
The result of mediation is recorded between the parties in a written final agreement. At the request of the parties, this can also be made legally binding. The particular advantage of a solution to the conflict developed in mediation is that it is so convincing for all parties that they implement it voluntarily and as a matter of course.
